Support

Getting started

1. Sign in with Google or a verified email and password, use Free basic access, or purchase Weekly, Annual or Lifetime access.
2. Choose a script from the library, create a text file, or import an existing document.
3. Open Options and choose a scroll mode — Voice Follow, Time, or Manual. For Voice Follow, pick your recognition language.
4. Press Start speaking.
5. For Voice Follow, approve the microphone explanation and Android's permission prompt. Approve the separate download confirmation if the selected local model is not installed.

Your reading position is saved automatically. When you reopen a script, you'll be offered the option to resume where you left off.

Account, Free access, and purchases

Google or verified email/password sign-in secures your account and Google Play access. Scripts, settings, progress, models, and recordings remain on the device and are not restored by signing in on another device.

• Free: Manual prompting, script and folder management, appearance and cue-line controls, local media playback and management, account controls, and General, Technical, Account/Billing, and Feedback support.
• Pro: Time and Voice Follow modes, video or audio recording, Floating Prompt, and Feature Requests. Trial, Weekly, Annual, and Lifetime are Pro tiers.
• Weekly: auto-renews once per week until canceled. The US base price is $3.99 per week.
• Annual: auto-renews once per year until canceled. The US base price is $29.99 per year; eligible accounts may receive a three-day Google Play introductory trial.
• Lifetime: a one-time purchase with a US base price of $49.99, localized by Google Play. It has no recurring charge.
• Email confirmation: after creating an email/password account, open the verification message from PurelyMail, confirm the address, then return to the app and sign in.
• Forgot password: enter your email, choose Forgot password, and use the recovery link. Existing Google users can use this flow to add a password to the same account.
• Restore: use Restore purchases with the eligible Google Play account and matching Ever Teleprompter account.
• Cancel Weekly or Annual: use Google Play's subscription centre. Uninstalling, signing out, or deleting the app account does not cancel billing.
• Delete the app account: open Options › Account & Privacy or use the web deletion page. Local files are kept by default; the in-app flow offers a separate local-data checkbox.

Importing and exporting scripts

Use New file in the script library, or import an existing document. Supported import formats are .txt, .md, .pdf, .doc, and .docx.

My file doesn't appear in the picker

The import uses Android's system document picker and initially accepts any file so the app can validate it after selection. Google Drive files appear when Drive is available and signed in. Supported virtual Drive documents can be exported by the provider as text, PDF, or Word content before Ever Teleprompter imports them. If validation rejects a file, save or export it as .txt or .docx and try again.

A PDF imported with strange spacing

PDFs store layout, not paragraphs, so heavily formatted files (multi-column layouts, slide exports, scanned pages) can produce odd line breaks. Scanned PDFs that contain images rather than text will import as empty. A .docx or .txt source will always give a cleaner result.

Getting a script back out

Export as .txt, or share the script's text through Android's share sheet to any app that accepts plain text.

Voice Follow isn't tracking well

Voice Follow can use one of ten downloadable local models. Other device languages and automatic fallback use Android's selected speech service. Work through these checks in order:

• Check the recognition language. It must match the language you're actually speaking, not the language of your phone's interface.
• Confirm the selected local model is installed. The app shows the expected download and storage size before you approve it. Open Options › Voice Follow Mode to add or remove a model.
• For a language without one of the ten local models, check Android's speech service. Its own on-device language pack can reduce network dependence.
• Confirm the microphone permission is granted in Android's app settings — and that no other app is holding the microphone.
• Keep the app in the foreground. Recognition pauses by design when Ever Teleprompter isn't on screen.
• Reduce background noise. Fans, air conditioning, and other voices in the room all degrade recognition accuracy.

The script jumps ahead or lags behind

The matcher deliberately refuses forward jumps it can't verify, which is why repeated phrases don't throw it off — but it also means an unusually large ad-lib can leave it waiting. Nudge the script manually to your current line and it will pick up again. If your script contains the same sentence several times over, adding a distinguishing word helps the matcher anchor.

Nothing happens at all when I speak

First confirm microphone permission and retry. If you are using a non-English language, your device may have no speech recognition service selected; check Android Settings › System › Languages & input for the default assist/voice input app. You can always use Time or Manual mode, which need no microphone.

The cue line

The cue line is the marker your active words are held against while the script scrolls. Open Options › Cue Line to configure it.

• Show cue line turns the marker on or off. Hiding it gives a cleaner frame when you're recording; showing it makes it far easier to find your place after a pause.
• Cue line vertical position slides the marker up or down the screen. Higher suits a phone mounted above eye level; lower suits reading from a device flat on a desk.
• Thickness and colour change the marker's visibility without changing the current reading position.

Whichever mode you're in, the script is scrolled so the current words sit at the cue line — so moving it changes how much of what's coming next you can see ahead of you.

Camera-Eye Level mode

Camera-Eye Level mode makes a best-effort placement of the script near the device's physical front-camera cutout. Exact placement depends on the device, orientation, display cutout, and current margins. Check the result before recording or going live.

Setting up with teleprompter glass

1. Open Options › Appearance.
2. Enable mirrored presenter text so the beam splitter reflects it the right way round.
3. Set horizontal and vertical margins so the text block sits inside the visible reflected area — the live preview at the top of the screen shows the result as you drag.
4. Raise text size until the words are comfortable at your actual standing distance, not at arm's length.
5. Move the cue line under Options › Cue Line so the active words land level with the lens rather than above or below it.
6. Switch to the dark colour scheme; a dark background reflects far less stray light into the lens.

Remote controllers

Compatible Bluetooth or USB presentation clickers, keyboards, and gamepads can control playback, move the script forward and back, and change Time-mode speed.

Pairing

Pair the device in Android's Bluetooth settings first. Once Android reports it as connected, its key presses reach Ever Teleprompter — there is no separate pairing step in the app.

Adjusting how far each press moves

Open Options › Remote Bluetooth Controller and set Words per press. Lower values give finer control for dense scripts; higher values move faster through long ones. Reset restores the default.

My clicker does nothing

Some clickers emit media or page-navigation key codes that Android routes elsewhere, and a few send nothing at all unless a specific mode is selected on the device itself. Check whether your clicker has a mode switch (often labelled for slides vs. media) and try the alternate setting.

Floating Prompt

Floating Prompt is a Pro feature that places a draggable, resizable script window above another Android app. It supports Manual and Time modes. If Voice Follow is selected, Ever Teleprompter asks before switching the floating session to Time because livestreaming apps may need the microphone.

1. Select a script and press Float.
2. Read the privacy warning and allow Display over other apps if Android asks.
3. Drag the window, resize it from any corner, and use the on-screen or compatible remote controls.
4. Stop it from the overlay, its ongoing notification, or the in-app management screen.

Camera-only streams normally omit the prompt, but full-display sharing, mirroring, or screen recording can expose the script. Test privately first. Some protected screens may suppress the overlay. Floating Prompt never starts itself.

Record Mode

Configure recording under Options › Record Mode. In the speaking screen, one red button starts recording and starts the selected script movement at the same time.

Things worth knowing

• Video only: saves a silent front-camera MP4 under Movies/EverTeleprompter and asks only for camera permission. It can use Voice Follow, Time, or Manual mode.
• Audio only: saves an M4A under Music/EverTeleprompter and asks only for microphone permission.
• Video and audio together: saves one MP4 with microphone audio under Movies/EverTeleprompter.
• Audio Record Mode uses Time instead of Voice Follow because both need exclusive microphone access. The app warns before changing the conflicting setting.
• 4K Video Mode records only when the front camera truly supports UHD. It never silently falls back to a lower resolution.
• Files are written locally and never uploaded by VanhSoft.
• Long takes at high resolution consume storage quickly — check free space before a long session.
• When the take is done, review and manage it from the Videos or Audios tab.

Scripts, Videos, and Audios

The main library has separate tabs for scripts, recorded video, and recorded audio.

• Create, edit, rename, copy, move, reorder, group into folders, trash, and delete scripts.
• Play video and audio recordings without leaving the app.
• Rename, share, trash, or permanently delete recordings.
• Files remain in Movies/EverTeleprompter or Music/EverTeleprompter unless you share or delete them.

Compatibility

Reporting a bug

In the app, open Contact Us and choose Technical problem. The screen displays your app version and build, Android version and API level, and phone type; those displayed values are attached automatically when you send the message. General question, Account or billing, Feedback, and Feature Request attach no automatic app or device information.

If you email [email protected] directly, include:

• Your device model and Android version
• The app version (currently 1.0.12)
• Which scroll mode you were in when it happened
• What you expected, and what happened instead
• Whether it happens every time or only sometimes

PurelyMail sends account verification and password-recovery messages. Brevo separately delivers Contact Us notifications and remains unchanged for that purpose.

← Back to home