Support

Getting started on Android

1. Sign in with Google or a verified email and password, use Free basic access, or purchase Weekly, Annual or Lifetime access.
2. Choose a script from the library, write a new script, or import an existing document.
3. Open Settings and choose a scroll mode — VoiceFollow, Time, or Manual. For VoiceFollow, pick your recognition language.
4. Press Start, or Resume to continue saved progress.
5. For VoiceFollow, allow microphone access when asked. If your language model isn't installed yet, the app will offer to download it first.

Your reading position is saved automatically. When you reopen a script, you'll be offered the option to resume where you left off.

Android account, Free access, and purchases

Google or verified email/password sign-in secures your account and Google Play access. Scripts, settings, progress, models, and recordings remain on the device and are not restored by signing in on another device.

• Free: Manual prompting, script and folder management, appearance and cue-line controls, local media playback and management, account controls, and General, Technical, Account/Billing, and Feedback support.
• Pro: Time and VoiceFollow modes, video/audio recording, Floating Prompt, and Feature Requests. Trial, Weekly, Annual, and Lifetime are Pro tiers.
• Weekly: auto-renews once per week until canceled. The US base price is $3.99 per week.
• Annual: auto-renews once per year until canceled. The US base price is $29.99 per year; eligible accounts may receive a 3-day Google Play introductory trial.
• Lifetime: a one-time purchase with a US base price of $59.99, localized by Google Play. It has no recurring charge.
• Email confirmation: after creating an email/password account, open the verification email from [email protected], confirm the address, then return to the app and sign in.
• Forgot password: enter your email, choose Forgot password, and use the recovery link. Existing Google users can use this flow to add a password to the same account.
• Restore: sign in to the same Google Play account and Ever Teleprompter account you bought with, then use Restore purchases.
• Cancel Weekly or Annual: use Google Play's subscription center. Uninstalling, signing out, or deleting the app account does not cancel billing.
• Delete the app account: open My Account or use the web deletion page. Local files are kept by default; the in-app flow offers a separate local-data checkbox.

Getting started on iPhone and iPad

1. Sign in with Apple, Google, or a verified email and password, or continue with Guest Free.
2. Create or import a script in the local script library.
3. Choose Manual, Time, or VoiceFollow and open the script.
4. Press Start.

VoiceFollow requires iOS/iPadOS 26 or later. Apple speech languages need microphone and Speech Recognition permission and may download speech assets. Hindi and Vietnamese need microphone permission and a separately downloaded local model; they do not use Speech Recognition permission.

• Purchases: Weekly and Annual renew automatically at the period and price shown by the App Store purchase sheet. Eligible Apple Accounts may see a 3-day Annual trial. Lifetime is a one-time purchase.
• Restore: use Restore Purchases while signed in to the eligible Apple Account and the matching Ever Teleprompter account. Purchases are not transferred between Ever Teleprompter accounts.
• Manage or cancel: use Manage Subscriptions in the app or Apple's subscription settings. Deleting the app or app account does not cancel billing.
• Email links: open confirmation and password-reset links on the device. If the link opens a browser first, use the page's return-to-app action.
• Local files: scripts, settings, progress, downloaded models, and recordings stay on that device. Export anything you need before deleting local data or the app.
• Video export: recordings stay in the app library until you share them or choose Export to Photos.
• Picture in Picture: select Time or VoiceFollow and press Float in the script library. VoiceFollow requires iOS/iPadOS 26 or later. Turn off in-app Video/Audio Recording first; choosing Float from Manual changes the floating session to Time.
• Delete the app account: open My Account. The web deletion page supports Google or email/password sign-in. If you use only Sign in with Apple, delete in the app or follow that page's email fallback.

Importing and exporting scripts

Create a script in the library, or import an existing document. Both platforms accept .txt, .md, text-based .pdf and .docx. Legacy .doc import is available on Android only. On iOS, convert a .doc file to one of the supported formats first.

My file doesn't appear in the picker

On Android, the picker shows all files; Ever checks the format after you choose one. Google Drive files appear when Drive is available and signed in, and supported Google Drive documents, such as Google Docs, are converted to text, PDF or Word format when you pick them. On iPhone and iPad, use the Files picker and make sure the selected provider has downloaded the document. If a file is rejected, try a .txt or .docx copy.

My PDF imported with strange spacing

PDFs store layout, not paragraphs. Multi-column layouts and slide exports can produce unusual line breaks. Scanned PDFs without a text layer contain no readable script text. A .docx or .txt source usually gives a cleaner result.

Getting a script back out

Export as .txt, or share the script's text through your platform's share sheet.

VoiceFollow isn't tracking well

Android

VoiceFollow can use one of ten downloadable local models. Other device languages and automatic fallback use Android's selected speech service. Work through these checks in order:

• Check the recognition language. It must match the language you're actually speaking, not the language of your phone's interface.
• Confirm the selected local model is installed. The app shows the expected download and storage size before you approve it. Open Settings › VoiceFollow Mode to add or remove a model.
• For a language without one of the ten local models, check Android's speech service. Its own on-device language pack can reduce network dependence.
• Confirm the microphone permission is granted in Android's app settings — and that no other app is holding the microphone.
• Did you switch apps? Normal VoiceFollow pauses when you leave Ever. To keep it listening while another app is open, start a floating VoiceFollow session instead (as long as the microphone is available).
• Reduce background noise. Fans, air conditioning, and other voices in the room all degrade recognition accuracy.

Local language model sizes

Sizes are approximate; the app shows the download size before you approve it. In Hindi, the script advances about once a second; in Japanese, it may move after short phrases or pauses.

The script jumps ahead or lags behind

VoiceFollow only moves forward when it's sure where you are — that's why repeated phrases don't trip it up. The trade-off: if you go off-script for a while, it waits. Nudge the script to your current line and it picks up again. If your script repeats the same sentence several times, adding a word that makes each one different helps VoiceFollow tell them apart.

Nothing happens at all when I speak

First confirm microphone permission and retry. If you are using a non-English language, your device may have no speech recognition service selected; check Android Settings › System › Languages & input for the default assist/voice input app. You can always use Time or Manual mode, which need no microphone.

iPhone and iPad

VoiceFollow requires iOS/iPadOS 26 or later. Choose the language you will speak. Supported Apple speech languages use on-device speech assets; prepare them with an internet connection and allow microphone and Speech Recognition access. Hindi and Vietnamese use separately downloadable local models and need microphone access only.

If the language is unavailable, check the message in the app and prepare its assets while online. Normal VoiceFollow pauses when you leave the app; a VoiceFollow Picture in Picture session can keep listening. Another camera or streaming app may interrupt its microphone. Pause that app or use Time mode if sharing does not work.

The cue line

The cue line marks where you're reading; the script scrolls so your current words sit on it. Open Settings › Cue Line to configure it.

• Show cue line turns the marker on or off. Hiding it gives a cleaner frame when you're recording; showing it makes it far easier to find your place after a pause.
• Cue line vertical position slides the marker up or down the screen. Higher suits a phone mounted above eye level; lower suits reading from a device flat on a desk.
• Thickness and colour change the marker's visibility without changing the current reading position.

Whichever mode you're in, the script is scrolled so the current words sit at the cue line — so moving it changes how much of what's coming next you can see ahead of you.

Camera-Eye Level Mode

Camera-Eye Level Mode makes a best-effort placement of the script near the device's physical front-camera cutout. Exact placement depends on the device, orientation, display cutout, and current margins. Check the result before recording or going live.

Setting up with teleprompter glass

1. Open Settings › Appearance.
2. Enable mirrored presenter text so the beam splitter reflects it the right way round.
3. Set horizontal and vertical margins so the text block sits inside the visible reflected area — the live preview at the top of the screen shows the result as you drag.
4. Raise text size until the words are comfortable at your actual standing distance, not at arm's length.
5. Move the cue line under Settings › Cue Line so the active words land level with the lens rather than above or below it.
6. Switch to the dark color scheme; a dark background reflects far less stray light into the lens.

Remote controllers

Compatible Bluetooth or USB presentation clickers, keyboards and gamepads can control playback, move through a script and adjust Time-mode speed. Support depends on the accessory and the keys it sends.

Pairing and setup

Pair Bluetooth accessories in your device's system settings, or connect a compatible wired controller. On Android, open Settings › Bluetooth Controller. On iOS, open Settings › Remote Controller and enable the controller setting when available.

Adjusting how far each press moves

Use Words per press to choose the distance. Lower values give finer control; higher values move farther. Reset restores the default.

My clicker does nothing

Check that the accessory is connected and the app is receiving its input. Some controllers use media keys that the operating system sends elsewhere. If the accessory offers slides and media modes, try its other mode. iOS controller support applies while Ever is in the foreground; do not rely on the same controls in another app.

Floating Prompt

Android

Floating Prompt is a Pro feature that places a draggable, resizable script above another app. It supports Manual, Time and VoiceFollow.

1. Select a script and mode, then press Float.
2. Allow Display over other apps when requested for an ordinary floating window. VoiceFollow also needs microphone permission and the selected speech engine to be ready.
3. For Camera Mic Sharing (VoiceFollow) on Android 10 or later, read the disclosure and enable Ever camera microphone sharing in Android Accessibility settings. This setup requires a downloaded local language model. Its accessibility overlay does not require the ordinary display-over-other-apps permission.
4. Return to Ever to continue the pending Float request. Opening setup from settings alone does not start a prompt.
5. Drag the header to move the window, resize it from a corner, and stop it with Close, the ongoing notification or the in-app management screen.

Camera Mic Sharing does not read screen content or control other apps. Microphone sharing depends on your phone and the other app; it is not guaranteed with every camera or livestreaming app. If microphone input is interrupted, resolve the conflict and retry, or choose Time or Manual.

iPhone and iPad

Eligible Pro sessions use the system Picture in Picture window with Time or VoiceFollow. VoiceFollow requires iOS/iPadOS 26 or later.

1. Turn off Video/Audio Record Mode in Ever, then select your script and mode.
2. Press Float in the script library. Starting Float from Manual changes the floating session to Time.
3. For VoiceFollow, prepare the selected language and grant its permissions before switching apps.
4. Move or resize the window with the system's Picture in Picture controls. Other apps can interrupt microphone access; use Time if sharing does not work.

On either platform, camera-only streams normally omit the script, but full-display sharing, mirroring or screen recording can expose it. Test your setup privately first. Protected screens and some apps may hide floating windows. Floating Prompt starts only when you request it.

Record Mode

Open Settings › Record Mode on Android or Settings › Record on iOS. Enable Video/Audio Record Mode to save front-camera video and microphone audio together in one MP4. Allow camera and microphone access when requested.

• Manual, Time and VoiceFollow: recording works with all three scroll modes. On Android, VoiceFollow recording requires a downloaded local language model so recognition and recording share one microphone capture. On iOS, VoiceFollow uses the recording capture and requires iOS/iPadOS 26 or later.
• Android storage: recordings are saved under Movies/EverTeleprompter.
• iOS storage: recordings stay in the app library. Export to Photos creates a separate video copy when you choose it.
• 4K Video Mode / Strict 4K Video: requires actual front-camera UHD support; it does not silently substitute a lower resolution.
• Files are stored locally. Long takes, especially in 4K, need enough free space.
• Review, rename or share the finished MP4 from the Videos tab.

Scripts, Videos, and Audios

The library has separate Scripts, Videos and Audios tabs. Create, edit and organize scripts; play, rename and share supported local media.

• Android: app media uses the device's media storage. Video recordings are in Movies/EverTeleprompter; existing audio files may be in Music/EverTeleprompter. Trash and deletion options depend on the file and Android version.
• iOS: media stays in the app library. Deleting a recording permanently removes it from that library after confirmation. A separate copy previously exported to Photos remains.

Compatibility

Reporting a bug

In the app, open Contact Us and choose Technical problem. The screen displays your app version and build plus the platform version and device model; those displayed values are attached automatically when you send the message. General question, Account or billing, Feedback, and Feature Request attach no automatic app or device information.

If you email [email protected] directly, include:

• Your device model and Android or iOS version
• The app version and build shown in the app
• Which scroll mode you were in when it happened
• What you expected, and what happened instead
• Whether it happens every time or only sometimes

Account verification and password-reset emails come from [email protected]. If one doesn't arrive, check your spam folder.

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